Selected proof-of-work for high-stakes product delivery

Problem

Trial signups were healthy, but activation lagged because the onboarding journey and growth instrumentation were fragmented.

Approach

Rebuilt trial onboarding around one core success path, shipped role-based dashboards, and added activation + revenue event tracking.

Outcomes / Target KPI

• • Target KPI: +35% activation rate
• • Target KPI: +20% trial-to-paid conversion
• • Target KPI: 30% faster growth experiments

Problem

The team needed a compliance-aware payments experience without sacrificing release velocity or operational clarity.

Approach

Implemented KYC-ready onboarding, ledger workflows, risk-focused admin views, and audit logs with notification automation.

Outcomes / Target KPI

• • Target KPI: 99.9% transaction workflow reliability
• • Target KPI: 40% faster ops resolution
• • Target KPI: 25% quicker release cycles

Problem

Field operations broke down when connectivity dropped, causing delayed updates and missed job execution visibility.

Approach

Delivered offline-aware worker apps, sync queues, push alerts, and an admin dashboard for assignment and progress control.

Outcomes / Target KPI

• • Target KPI: 95% same-day job status visibility
• • Target KPI: 30% reduction in missed tasks
• • Target KPI: 2x faster assignment turnaround

Problem

Membership access depended on manual verification, creating friction and trust gaps for token-gated experiences.

Approach

Built wallet-based gating, ownership verification read models, and campaign controls for launch and lifecycle management.

Outcomes / Target KPI

• • Target KPI: 50% faster member verification
• • Target KPI: 99% gated-access accuracy
• • Target KPI: 25% lift in campaign participation

Problem

Manual contract triage consumed senior legal and ops time, slowing response cycles and increasing inconsistency risk.

Approach

Shipped AI-assisted extraction and summarization with reviewer workflows, confidence checks, and audit-ready decision history.

Outcomes / Target KPI

• • Target KPI: 45% reduction in first-pass review time
• • Target KPI: 30% higher triage throughput
• • Target KPI: <5% critical extraction error rate

Problem

Teams lacked a shared event taxonomy and experiment discipline, making conversion decisions slow and noisy.

Approach

Defined KPI-aligned events, built decision dashboards, and introduced feature-flag experimentation loops for product teams.

Outcomes / Target KPI

• • Target KPI: 2x experiment velocity
• • Target KPI: 25% improvement in decision cycle time
• • Target KPI: +15% activation from prioritized tests